Terms of Service

 

Welcome to FirstPlaceQualityCare.com. By accessing or using our website and services, you agree to be bound by the following Terms of Service. If you do not agree to these terms, please do not use our website or services.

 

 

 

Effective Date: September 1, 2024
 

 

 

1. Services Provided

 

 

First Place Quality Care offers in-home senior care services, including but not limited to personal care, companionship, and other non-medical support services. Our caregivers are fully trained and qualified to provide these services, but we are not a medical service provider.

 

 

 

 

 

2. Use of the Website

 

 

You agree to use the website solely for lawful purposes and in a way that does not infringe the rights of others, restrict their use of the website, or disrupt the normal flow of services. You are responsible for the content you post or share and ensure that it complies with all applicable laws.

 

 

 

 

 

3. Payment Terms

 

 

Payments for services will be detailed in your service agreement. We accept a variety of payment methods, which will be provided during the onboarding process. Invoices are due upon receipt unless otherwise specified in your service agreement.

 

 

 

 

 

4. Cancellations and Terminations

 

 

Both parties have the right to cancel services with proper notice as outlined in your service agreement. If you cancel within the agreed timeframe, you may be subject to cancellation fees. First Place Quality Care reserves the right to terminate services if any terms are violated or if payment is not received in a timely manner.

 

 

 

 

 

5. Limitation of Liability

 

 

First Place Quality Care shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website, including but not limited to damages for loss of profits, use, data, or other intangible losses.

 

 

 

 

 

6. Intellectual Property

 

 

All content, images, text, and design elements on this website are the intellectual property of First Place Quality Care, unless otherwise noted. Unauthorized use, copying, or reproduction is prohibited without our express written consent.

 

 

 

 

 

7. Changes to Terms

 

 

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website or our services will signify your acceptance of these changes.

 

 

 

 

 

8. Governing Law

 

 

These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, and any disputes will be subject to the exclusive jurisdiction of the courts in Jacksonville, Florida.

 

 

 

 

 

9. Contact Information

 

 

If you have any questions about these Terms of Service, please contact us at firstplacequalitycare@gmail.com

 

Privacy Policy

 
 
Effective Date: September 1, 2024
 
At First Place Quality Care, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines the types of information we collect, how we use it, and how we keep it secure.
 
1. Information We Collect

We collect personal information that you provide to us directly, including but not limited to your name, address, phone number, email, and any medical or care-related information necessary for providing our services. We may also collect payment information when you pay for services.

 

2. How We Use Your Information
 
The information we collect is used to:
  • Provide in-home senior care services

 

  • Communicate with you about our services

 

  • Process payments for services

 

  • Comply with legal and reulatory requirements

 

  • We do not sell or share your personal information with third parties unless it is required for business operations, such as processing payments, or required by law.

 

 

3. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

4. Third-Party Service Providers

We may use third-party service providers to assist with business operations, such as payment processing or web hosting. These providers are required to maintain confidentiality and only use your personal information for the specific services they provide.

 

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your user experience. Cookies are small text files that are stored on your computer when you visit a website. You may set your browser to refuse cookies, but this may affect your ability to use certain features of our website.

 

6. Your Rights

You have the right to:

 

  • Access the personal information we hold about you

 

  • Request corrections to any inaccurate information

 

  • Request that we delete your personal information, subject to legal requirements

 

  • Opt-out of any marketing communications

 

 

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly.

 

9. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at firstplacequalitycare@gmail.com